Your NDIS questions answered - Centacare Brisbane - catholic support services. providing help. creating hope.

Latest News & Updates

Latest News & Updates

Help is available to support you through your NDIS journey. From understanding how the scheme could work for you and what information or evidence you might need to provide, to preparing for your planning meeting, or questioning decisions about eligibility or what’s included in your plan, Centacare can help you.

In each edition of NDIS News we help answer your questions about how the NDIS will affect you and the types of help available to you. If you have other questions about the NDIS, please phone 1300 236 822 or contact your Service Delivery Manager.

Here’s some of the questions we often hear…

Q. My NDIS funding package contains a core budget and a capacity building budget. Can I move funds between these two budgets?

Participants have the option to use funding flexibly within their core support budgets, but cannot reallocate this funding for other support purposes (for example capital or capacity building supports). Types of support included in a core budget include purchasing consumables, engaging in social activities, transport and assistance with self-care.

Q. I have just received my first NDIS plan and I have been charged an establishment fee. How does this get paid?

Providers can charge an establishment fee to set up your supports and assist you to implement your plan. Providers can charge $500 for a new participant (who is new to the NDIS and new to the provider) and $250 for an existing client who is commencing as a participant of the NDIS.

Your NDIS plan funds can be used to cover the costs. The establishment fee is claimable by the provider who assists the participant with the implementation of their NDIS Plan, delivers a minimum of 20 hours per month of personal care/community access support and has made an agreement with the participant to supply these services. Should a participant wish to change providers on commencing their first NDIS plan, $250 is available to the new provider. This is to assist the participant in changing providers.

Q. I am an existing Centacare client and have received my NDIS plan. What is the next step?

We will contact you to discuss the services available to you and the relevant terms and conditions of services. The transition can take a little while but, rest assured, your services will continue until such time as a new service agreement is finalised.