Latest News & Updates

Latest News & Updates

Help is available to support you through your NDIS journey. From understanding how the scheme could work for you and what information or evidence you might need to provide, to preparing for your planning meeting, or questioning decisions about eligibility or what’s included in your plan, Centacare can help you.

In each edition of NDIS News we help answer your questions about how the NDIS will affect you and the types of help available. If you have other questions about the NDIS, please phone 1300 236 822 or contact your Service Delivery Manager.

Here’s some of the questions we often hear…

Q. Do I have to share my NDIS reference number* with my provider?

Your NDIS plan is yours. Ultimately, you can choose who you share the details of your plan with. This includes your NDIS reference number.

However, as a registered service provider, Centacare needs your NDIS reference number to be able to claim for the services you receive under the scheme.

Even if you have a plan manager, we still need your NDIS reference number so we can advise the plan manager of the services you have agreed to receive through Centacare.

*This might also be referred to as your plan number or your participant number.

Q. I’m coming up to the end of my first NDIS plan. What is the best way to prepare for my next plan?

Your NDIS plan is usually reviewed 12 months after your first plan started. The NDIA will contact you to set up a plan review meeting to talk about your current plan and the funding and support you will need in the future. This meeting can be done face-to-face or over the phone.

This meeting is crucial for the development of your next plan so it’s a good idea to be as prepared as possible to ensure you get what you need in your second plan.

It’s a good idea to contact your Centacare Service Delivery Manager before you have your plan review meeting. We can talk to you about some key things that will help you prepare for your review. This includes:

  • How helpful has each support or service been in assisting you achieve your goals?
  • What worked well and what didn’t work so well?
  • Have you achieved any of the goals you set in your first NDIS plan?
  • Do you want to set new goals?

Maybe there are additional supports you would like to have included in your next plan? Spending some time preparing for your plan review will help ensure your second plan works for you.

Q. I have already had my 12 month plan review meeting. Do I need to tell my provider?

You don’t need to, but we find that outcomes for people who share their plan with their provider are often better. It can help to give us a better idea of how we can best support you to reach your goals with the NDIS funding you have.