COVID-19 Update 6 – Centacare Community Services - Centacare Brisbane

Latest News & Updates

Latest News & Updates

Return to centre and community-based group activities  

The past two months have been an incredibly challenging time in our community. Throughout COVID-19 we have adopted a conservative approach to service delivery and have been vigilant in regard to our health, safety and hygiene protocols.

While we know many of our clients are keen to return to our group and community activities, we will be making our return to these activities slowly and carefully, keeping the safety of our clients and employees as our number one priority.

In line with the Queensland Government’s roadmap to easing restrictions, we have developed a plan to gradually recommence some centre and community-based group activities for our clients. Services will recommence slowly over the coming months, and we will keep clients informed of the details for local services as they become available. There will be changes to the way centre and community-based group activities are delivered as we seek to ensure these services are provided in a way that is safe for all. These changes will include reduced days or times of operation, a reduced number of participants, limitations on Centacare-provided transport and adjustments to activities. Because of this, clients may find that, for now, they are not able to participate in centre and community-based group activities in the same way they did before.

We understand our services play a vital role in peoples’ lives and that some of our clients will be eager to resume some face-to-face interaction and activity in the community, while others will be more cautious. Everyone will need to consider their own health conditions and other circumstances and decide what is best for them. With this in mind, we will consult with our clients on an individual basis to ensure they are supported in a way that meets their needs and goals and keeps them safe. For those for whom it is not advisable or who don’t feel ready to return to centre and community-based group activities, we will continue to support you in your home, one-on-one in the community, via a regular scheduled phone call or participation in our new online programs.

When providing services, our number one priority continues to be protecting the health and safety of the clients we support as well as that of our team members. In gradually resuming some centre and community-based group activities, all staff and participating clients will be required to understand and embrace a number of new health and safety protocols designed to keep everyone safe.

We will continue to update our clients as we further develop the details of our plan to recommence some centre and community-based group activities.

More information

Please contact us on 1300 236 822.

You can access the latest information and advice about COVID-19 from the Queensland Government and Australian Government.