Compliments & Complaints - Centacare Brisbane

Compliments & Complaints

Compliments & Complaints

Your feedback means everything to us!

At Centacare we are always striving to improve, and we couldn’t do this without your valuable feedback.  We are committed to doing the right thing by you, and resolving issues is a part of this.  At the same time – like anyone else, we love hearing compliments!

There are a few ways you can give us your feedback:

  1. On the phone: Call us on 1300 CENTACARE (1300 236 822)
  2. Fill in our Online Feedback Form
  • Feedback Type

  • Personal Information

  • Verification

  • This field is for validation purposes and should be left unchanged.

Privacy Collection Statement

We collect personal information directly from you and from third parties for the purposes of providing you with a range of social care and support services; volunteering opportunities; sending you newsletters or other information that may be of interest to you; for purposes related to the performance of our functions or activities or as required by law. We collect, use and disclose sensitive information about you with your consent. We may disclose information about you to service providers, Commonwealth or State departments, or any other party that assists us in providing services or operating our business.

If the personal information you provide is incomplete or inaccurate, we may not be able to provide you with the services you seek. Our Privacy Policy (available on our website or on request) sets out how you can access and ask for correction of your personal information; how you can complain about privacy-related matters and how we respond to complaints.

Contact details:

Privacy Officer
GPO Box 282
Brisbane QLD 4001

Telephone: 1300 CENTACARE (1300 236 822)
Facsimile: (07) 3324 3185