The Emergency Relief Program assists individuals and families who are experiencing a crisis and are having difficulty paying for essential items. Assistance will only be provided following an appointment and successful assessment. The program not only assists people experiencing a crisis but also develops strategies to help people assist themselves.
Items considered for emergency relief include:
- food vouchers and/or parcels
- private rental
- advocacy to power companies on behalf of the client for renegotiation of their accounts
- medical prescription
- telephone (maximum $50/annum)
- school expenses
- other expenses will be considered on a case-by-case assessment
Items NOT covered by emergency relief include:
- cable TV
- car registration
- public/social housing
Note: Emergency Relief is not provided at all locations. There are local variations on what items are covered based on the service. Please contact your local service for more details.